SANTA FE — The national 988 Suicide & Crisis Lifeline has removed its “Press 3” option for LGBTQIA+ youth, but New Mexico’s 988 service remains unaffected. Trained local counselors continue to provide inclusive crisis support for all communities.
“Every person deserves to feel seen, heard, and supported during their most vulnerable moments,” stated Kari Armijo, cabinet secretary for the New Mexico Health Care Authority. “While this national change removes one pathway to specialized support, our local counselors are trained to provide inclusive, affirming crisis intervention for all New Mexicans, including LGBTQIA+ youth individuals.”
In 2024, New Mexico's 988 Lifeline received 5,716 calls through the LGBTQIA+ support option. National data from the Trevor Project survey indicated that nearly 40% of LGBTQ+ young people seriously considered suicide in the same year.
The New Mexico Health Care Authority is exploring additional options to enhance LGBTQIA+ crisis support via the 988 system. NM 988 counselors receive ongoing training in LGBTQIA+ cultural competency and affirming practices to ensure quality care for all callers.
Individuals experiencing a mental health, substance use, or emotional crisis can call or text 988 anytime to connect with trained local counselors. Services are available around the clock.
The “Press 1” option for veterans and “Press 2” for Spanish-language support remain active and available. More information about New Mexico's 988 services can be found at 988nm.org.
Interpretation services are offered in multiple languages through CTS Language Link. Relay New Mexico provides free communication access via telephone for individuals who are deaf or hard of hearing.
