Doug Majewski Downtown Transformation BIG Chair Hartman+Majewski Design Group | Greater Albuquerque Chamber of Commerce
The ABQ BioPark has achieved the distinction of being named a Certified Autism Center, marking a first for Albuquerque. This designation was granted by the International Board of Credentialing and Continuing Education Standards (IBCCES).
Mayor Tim Keller expressed his support for this development, stating, “We want our city to be welcoming and inclusive, and the BioPark has gone above and beyond for this designation. This certification is a first for Albuquerque, improving quality of life for all, especially for families with autistic individuals.”
To earn this certification, more than 80% of the BioPark's guest-facing staff completed specialized training focused on autism. This process provides staff with the necessary knowledge to create an accessible environment for autistic and sensory-sensitive visitors. IBCCES also conducted an on-site review to develop sensory guides and provide further recommendations.
Allyson Zahm, ABQ BioPark guest experience manager, commented on the importance of inclusivity: “It is important that every guest at the ABQ BioPark is welcome to connect with nature in a way that is meaningful to them. Being a Certified Autism Center opens the doors to families who may have hesitated to visit before, and now we can provide the tools to help everyone prepare and make the most of their visit to the Zoo, Botanic Garden and Aquarium.”
In addition to staff training, several measures have been implemented at ABQ BioPark to ensure an inclusive experience:
- A centralized online page provides accessibility information.
- Social narratives are available to help guests prepare for visits.
- On-site sensory information helps guests decide which areas might suit their needs.
- Events tailored specifically for guests with sensory sensitivities are scheduled.
- Sensory-friendly mornings occur monthly at each facility with limited ticket sales.
Additionally, physical signs indicating high-sensory areas are being installed starting at the Zoo, followed by other facilities.
