The City of Albuquerque is set to launch the ABQ RIDE Connect Pilot Program, a new shared ride, microtransit service aimed at enhancing the city's public transportation system. According to Mayor Tim Keller, the service is designed to address critical gaps in the transit system and provide convenient transportation options for residents.
"Having this new service enhances our larger transit system by filling critical gaps, allowing folks to make small but important on-demand trips like getting to the grocery store, doctor appointments, or visiting local family," said Mayor Tim Keller.
The ABQ RIDE Connect service will utilize brand new, fully electric vans with wheelchair loading capability. These vans will be deployed to connect riders to key transfer route locations within two pre-determined zones in Albuquerque, including transit centers and bus stops, as well as other destinations like grocery stores and local businesses.
"We are excited to launch this innovative approach to provide accessible public transportation, especially in areas that are currently underserved by fixed route service," said ABQ RIDE Director Leslie Keener. "ABQ RIDE Connect will fill the first and last mile gap and give riders the ability to reach more destinations in Albuquerque."
Passengers can book on-demand rides within the Southwest Mesa and Rio Grande zones by downloading the free ABQ RIDE Connect app. The service will operate between 7:30 AM and 5:30 PM, Monday through Friday, allowing riders the flexibility to schedule rides within the designated zones.
At the conclusion of the one-year pilot program, ABQ RIDE staff will evaluate the service based on direct feedback from riders, with plans to determine the best course of action moving forward. Interested individuals can find more information about the program by visiting cabq.gov/abqrideconnect.
