The ABQ BioPark in Albuquerque, New Mexico is currently seeking a Guest Operations Specialist to join their team and help create an exceptional experience for all visitors. The successful candidate will go above and beyond to welcome guests and ensure their visit is fun, safe, and educational.
According to the job description, the Guest Operations Specialist will have a range of responsibilities, including coordinating a team of guest experience staff, driving a 60-passenger tram, narrating education programs and animal encounters, performing safety inspections, training crew members, providing exceptional customer service, resolving guest issues, and supporting the New Mexico BioPark Society through membership sales and event assistance. The position requires working in various indoor and outdoor environments, as well as on weekends, evenings, and holidays.
The ABQ BioPark emphasizes the importance of creating an environment that is welcoming to all people. The ideal candidate will have an outgoing personality, enjoy working with the public, and take pride in providing personalized service and attention. They should also be knowledgeable about the BioPark and genuinely care about guest safety and their overall impression of the facility.
In terms of qualifications, candidates must be 18 years or older and have basic computer proficiency. They must also possess a valid New Mexico driver's license and be physically able to lift or move up to 30 pounds. Bilingualism in English and Spanish is a plus. Additionally, all candidates must pass a background check in order to work at the BioPark.
The position is full-time, and the pay rate is $15.52 per hour. However, it is important to note that Guest Operations Specialists are employed through a staffing agency, not the City of Albuquerque.
Interested individuals can apply by emailing their résumé to [email protected] with the subject line "Application for Assistant Project Coordinator II with Albuquerque BioPark."
This opportunity at the ABQ BioPark is perfect for those who enjoy going above and beyond to provide exceptional customer service and ensure a memorable experience for all visitors. If you have a passion for nature, enjoy working in a team, and want to be a part of creating a welcoming and educational environment, this could be the perfect job for you. Apply now and join the team at the ABQ BioPark as a Guest Operations Specialist.
