New Mexico's 988 crisis service remains operational despite a recent change to the national 988 Suicide & Crisis Lifeline, which removed its "Press 3" option for LGBTQIA+ youth. Local counselors in New Mexico continue to provide inclusive support for all communities.
"Every person deserves to feel seen, heard, and supported during their most vulnerable moments," said Kari Armijo, cabinet secretary for the New Mexico Health Care Authority. She added that although the national change has removed one pathway to specialized support, local counselors are trained to offer affirming crisis intervention for all New Mexicans, including LGBTQIA+ youth.
In 2024, the New Mexico 988 Lifeline received 5,716 calls through the LGBTQIA+ support option. National data from a Trevor Project survey indicated that nearly 40% of LGBTQ+ young people seriously considered suicide in 2024.
The New Mexico Health Care Authority is exploring additional options to enhance crisis support for LGBTQIA+ individuals through the 988 system. Counselors receive ongoing training in cultural competency and affirming practices to ensure quality care. The service is available around the clock via call or text at 988.
The "Press 1" option for veterans and "Press 2" for Spanish-language support remain active. More information can be found at 988nm.org.
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