The New Mexico Health Care Authority (HCA) has announced the appointment of Nancy Laster as the director of its Division of Health Improvement, effective June 9. Laster brings over 30 years of experience in healthcare leadership, having previously served as chief nursing officer at Lovelace Westside Hospital. Her roles there included administrative director of the One Call Transfer Center and the Market Resource Team.
"We are thrilled to welcome Nancy to the Health Care Authority," said Alex Castillo Smith, deputy secretary of HCA. "Nancy’s deep experience in clinical operations, system redesign and quality improvement—combined with a clear commitment to patient safety—makes her an ideal leader for this role. As we strive to improve the health and well-being of New Mexicans, she will play a critical role in ensuring high-quality care and access while partnering with providers across the state."
In her new position, Laster will assist in implementing House Bill 131, a law enacted in 2025 by Governor Lujan Grisham that enhances background checks for caregivers. "I’m excited to join the New Mexico Health Care Authority and support the vital work of the Division of Health Improvement," said Laster. "Upholding safety, dignity, and accountability in care settings is essential, especially for those who rely on long-term services and supports. I look forward to working with communities and providers across the state to strengthen trust, improve oversight, and ensure quality care for all New Mexicans."
Laster's previous positions include director of cardiac patient care at DCH Regional Medical Center in Alabama and director of critical care nursing at Piedmont Atlanta Hospital in Georgia. She has been instrumental in advancing patient communications and enhancing services at these facilities, which earned recognition from the American Association of Critical Care Nurses.
Laster is also active on the board of the New Mexico Organization of Nurse Leaders and is a member of the New Mexico Nurses Association. She holds a Doctor of Nursing Practice and an Executive Master of Business Administration from the University of Alabama.
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