The Office of the CIO has issued a warning regarding an increase in email-based threats affecting members of the University of New Mexico (UNM) campus community. These threats often involve finance-related keywords in subject lines, such as 'Invoice' and 'Payment,' and may include links to shared files.
The office advises taking several precautions:
1. Be Extra Cautious: Teams should be vigilant for any suspicious email activity.
2. Use Reporting Tools: Team members are encouraged to use the 'Report' and 'Report Message' buttons for suspicious emails.
3. Verify Emails: If the sender is known, call them at a confirmed and trusted phone number to verify the validity of questionable emails. Compromised email accounts and false phone numbers listed in phishing emails are often answered by attackers who can convince recipients to take actions that compromise their accounts and UNM data.
Additional information on phishing can be found in FastInfo Answer #7930: What is Phishing Email? (custhelp.com).
For assistance with UNM IT services, contact UNM IT Customer Support Services at 505-277-5757 during their hours of operation, Monday – Friday, 7:30 a.m. to 5 p.m., except during University Holidays.
Due to the healthcare nature of UNM Health and Health Sciences (HHS), there may be variations in services and support for HHS students, faculty, and staff. For issues regarding HHS technology services, contact the Health Sciences IT Service Desk at 505-272-1694 during regular business hours (8-5, Monday-Friday). Outside regular business hours, contact the Health IT Service Desk at 505-272-3282 (2-DATA).
