The University of New Mexico Health System is recognizing the dedication and compassion of its healthcare professionals during Patient Experience Week. According to a statement released, the week of April 29 is a time to honor the health care workers who are committed to making a positive impact on patients across the state.
Among the thousands of professionals within the UNM Health System, the focus remains on providing quality patient care. As the statement highlights, teams across the system work diligently every day to ensure New Mexicans receive top-notch care with advanced treatments and procedures. The connection with the community is described as real, life-changing, and life-saving.
The article features stories directly from patients, showcasing the impact of the UNM Health System's efforts. These stories include:
- Brenda Murray, the director of environmental services at The University of New Mexico Sandoval Regional Medical Center (SRMC), who experienced a personal emergency that highlighted the dedication of the SRMC team.
- A heartwarming tale of off-duty UNM Hospital employees, including trauma surgeon Brandon Behrens, who came to the aid of a bicyclist in need.
- The inspiring journey of a teen shooting victim who was inspired by the UNM Hospital team to pursue a career in nursing.
- A story of two SRMC health care workers who went above and beyond to save a man's life outside of the hospital.
- The touching account of Lisa and Jeffrey Schnapp, who found themselves to be a perfect match for a kidney donation at UNM Hospital.
- The emotional journey of a mother whose daughter battled cancer and found support at UNM Hospital.
- The story of Juliet Jade Pfieffer, who navigated the challenges of coordinating cleft care for her unborn baby.
These accounts serve as a testament to the dedication, compassion, and impact of the UNM Health System's healthcare professionals in providing exceptional patient care.